Programs
Etiquette for Everyday Living – a four day/three night family immersion course designed for one or both parents and their children, ranging from 10 to 17 years of age. From day one arrival to day four departure, the program leads the family through self presence, introductions, dining skills, social stationery, electronic etiquette, hosting and being hosted, and “Oh no, What do I do now?” This program introduces current etiquette and civility during the course of twelve hours of seminar instruction, three social periods, three breakfasts and one seven-course dinner, two historical tours, as well as multi-vignette opportunities. Etiquette for Everyday Living uses classroom style instruction, role playing, vignettes, question and answer periods, and continual practice to promote etiquette and civility for today’s immerging environments. This program is specifically tailored to the desires of the learners, and is taught at The Bloomsbury Protocol Institute.
Business Etiquette – a three hour business etiquette course designed specifically for today’s busy executives. In the competitive business arena of today, you must prepare yourself with the top etiquette and protocol skills: greetings, handshakes, eye/body language, making introductions, mingling, forms of address, business cards, and “Oh no, what do I do now?” This program introduces the tools and skill sets to distinguish yourself from the competition. Business Etiquette uses classroom instruction, vignettes, questions and answer periods, and continual practice to enhance each learner. This program can be taught at your business location or at The Bloomsbury Protocol Institute.
A Visual Dining Tutorial – a two to three hour dining tutorial course designed to make every learner at ease in any dining situation. Be it a business luncheon interview or dinner hosted in your honor, your dining skills will be noted. This program addresses styles of eating, dining dos and don’ts, difficult foods, hosting and guest duties, toasts, and the place setting. A Visual Dining Tutorial uses classroom instruction, as well as question and answer periods to promote great dining etiquette. This program can be taught at your business location or at The Bloomsbury Protocol Institute.
The Culinary Conductor, Part I – a four-hour wait staff training course designed to compliment your restaurant’s entire story. This program enhances customer satisfaction, promotes repeat business, increases sales and perfects staff professionalism. It covers attitude, dress, greetings, menu insight, rules of service, teamwork, upselling, communications and customer relations. You like this instruction as it improves your sales; your wait staff love it because it increases their tips. The Culinary Conductor uses classroom style instruction, role playing, and question and answer periods to promote business etiquette. This program is personally tailored to the dining style of your business, and can be taught at your business or at The Bloomsbury Protocol Institute.
The Culinary Conductor, Part II – a two-hour wait staff training course designed to compliment part I, for fine dining establishments.
Because Nice Sells – a four-hour retail service/sales person course designed to place your business service at the top of sales. Etiquette is a primary discriminator in retail service and sales. From greeting the customer to holding the door, your team’s listening and assessing skills will improve your business. This program covers language, verbal and non-verbal; dress; courtesy; attitude; attention to detail; and teamwork. Personal concern and handling all details will have your customers returning more often. Because Nice Sells uses classroom style instruction, vignettes, and question and answer periods to promote business etiquette for handling today’s savvy consumer. This program is personally tailored to your market, and can be taught at your business location or at The Bloomsbury Protocol Institute.
Essentials of Innkeeping – a three day/two night immersion course for aspiring and new innkeepers. This course leads the learner through multi-aspects of the bed and breakfast/inn/hospitality industry: location, size, food service, style, personal side of innkeeping, start-up or purchase, marketing, etiquette, checklists, housekeeping, and life as an innkeeper. Essentials of Innkeeping uses classroom instruction, vignettes, questions and answer periods and hands-on experience to introduce the very best of innkeeping. This program is specifically tailored to the desires of the learners, and is taught at The Bloomsbury Protocol Institute.
Private Coaching – each of our Team of Experts members offer private one-on-one coaching for specific topics. This process begins with a pre-interview, telecom or electronic, to determine the desired concentration areas. Using the interview data points, the program is designed to the individual. The most successful execution of private coaching is face-to-face; this can be accomplished at the Bloomsbury Protocol Institute or on-site at your business location.